MOVE OUT INFORMATION

The process is simple. 

 ⤵️This is how it works ⤵️

This process works two ways. It is important to please read carefully to understand your required actions. Once you pay you will get an emailed receipt for payment with an "R" number ex: R123456789.  This same email comes to us. We provide this copy as proof of cleaning to management to complete your moveout obligations.  We then work with management to obtain access to your unit at our discretion.

We are aware your moveout paper work says "cleaned and dried before your inspection", but you DO NOT need the service done before your moveout OR need to be present if you use SteamPro Carpet Cleaning as we are the "preferred vendor" and if you did not have a pet. To those tenants who had a pet in your unit ~ 

WE MUST CLEAN THE CARPET BEFORE YOUR MOVEOUT INSPECTION. 

If you have any questions or need any further information we ask that you call your current manager or resident specialist. Please be sure to vacuum all carpeted areas before exiting the unit to prepare for your carpet cleaning.